Team Leader (Call Centre Process)

Responsibilities:

  • Managing the day-to-day activities of the team.
  • Motivating the team to achieve organizational goals.
  • Developing and implementing a timeline to achieve targets.
  • Delegating tasks to team members.
  • Conducting training of team members to maximize their potential.
  • Empowering team members with skills to improve their confidence, product knowledge, and communication skills.
  • Conducting quarterly performance reviews.
  • Contributing to the growth of the company through a successful team.
  • Creating a pleasant working environment that inspires the team.

Requirements:

  • Minimum 1 year of experience in team handling
  • Fluency in English & Hindi
Job Category: Corporate
Job Type: Full Time
Job Location: Dubai
Country: UAE

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